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At Chromasport School & Teamwear our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact us so we can discuss this with you. 

As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Before placing your order, please be careful to check product size information. As we supply garments from different manufacturers there is no such thing as a standard size, for example a size produced by Fruit of the Loom may differ to a medium by Gildan. On every product there is accurate sizing information for that item under the ‘Sizing information’ tab, just to the right of the product description.

This will give you the information you need to make an informed decision on the sizes you wish to order that product in. Once a garment is personalised, we can only accept returns based on sizing issues if the product does not measure what we say it will on that items size information. If you receive garments that do not measure what we say, please contact us where our customer service team will be happy to help.

All personalised items from Chromasport School & Teamwear are made to order. 

Blank products can be returned to us within 14 days of delivery for exchange or a refund of the cost of the item as long as it has not been worn and has the original labels attached. 

Please contact our customer services with your order number if you would like to return blank items and they will provide further instructions.